SMS Terms & Conditions

Effective Date: November 19, 2025

1. Program Description

Urban Freight Inc. (“Urban Freight,” “we,” “us,” or “our”) operates one or more SMS text message programs to communicate with carriers, drivers, contractors, and customers. These messages may include:

Program Name: Urban Freight Alerts

2. How to Opt In

You may opt in to receive SMS messages from Urban Freight when you:

By opting in, you confirm that you are the account holder or regular user of the mobile number provided and that you are authorized to receive SMS messages at that number.

3. Message Frequency

Message frequency will vary based on your relationship with Urban Freight and the number of active loads or requests. You may receive multiple messages per week when actively working with us.

4. How to Opt Out

You may opt out of the SMS program at any time by texting STOP in reply to any message you receive from us. After you send STOP, we will send one final confirmation message stating that you have been unsubscribed, and you will not receive additional SMS messages unless you opt in again.

5. Help and Support

If you need help with our SMS program, text HELP in reply to any message, or contact us using the details below:

Urban Freight Inc.
Email: urbanfreightinc21@gmail.com
Phone: (###) ###-####

6. Carrier Charges

Message and data rates may apply to each SMS message sent or received, according to your wireless service plan. Urban Freight does not charge a separate fee for sending SMS messages. Please contact your wireless carrier for information about your text or data plan.

7. Supported Carriers

Our SMS services are supported by major U.S. wireless carriers. Participation may not be available on all carriers or in all areas, and delivery of messages is subject to effective transmission from your carrier and network operator. Urban Freight is not liable for delayed or undelivered messages.

8. Privacy

We respect your privacy. Information collected through our SMS program is used to provide services to you, manage your account, and communicate about loads and related matters. For more details about how we collect, use, and protect your information, please review our Privacy Policy.

9. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction and a resident of the United States to participate in our SMS program.

10. Changes to These SMS Terms

We may update these SMS Terms & Conditions occasionally. When we do, we will revise the Effective Date above. Your continued participation in the SMS program after changes means you accept the updated terms.

11. Contact Information

For questions about these SMS Terms & Conditions, contact:

Urban Freight Inc.
2524 E Granada Ave
Fresno, CA 93720
Email: urbanfreightinc21@gmail.com